Frequently Asked Questions

Once the payment has been validated, you will receive an email at the address indicated during your order.
This email contains the links that will allow you to download the pdf files of the patterns on the website www.lilofil.com.
Attention, for security measures, downloading files is possible only after login to your account by using as username your email address and the password that will have been sent to you when creating your account.
Access to pdf files is possible after login on the site in the "My Library" section accessible via the main menu.

The pdf files that you have ordered are always available in your personal area in the My library section.
To access it, you will have to log in using as identifier the email address you entered when ordering and your password. If you have forgotten your password, click on the forgotten password link to reset it.

You can pay your order safely either by credit card, via paypal, or bank transfer.

I attach particular importance to making my explanations as clear as possible, whether in the form of a text or a diagram. If you have a doubt or do not understand a passage, do not hesitate to contact me via the contact form.

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